Legal
Terms of Service
- Answered 24/7/365
- Rapid local dispatch
- IICRC S500 standards
- Homes & businesses
These Terms of Service govern your use of the Delaware Water Damage Pros website and, in general terms, our restoration services. By using this website or requesting service, you agree to these terms. This is a general statement of terms for a local service business and is not legal advice.
Our Services
Delaware Water Damage Pros provides 24/7 emergency water damage restoration services in New Castle County, Delaware, including water extraction, structural drying, flood and basement cleanup, sewage cleanup, burst pipe damage repair, mold remediation after water damage, crawl space drying and commercial water damage restoration.
Estimates and Scope of Work
We provide on-site assessments with written estimates. Water damage is often partly hidden, so the final scope may change when concealed conditions are discovered during the work. Material changes to scope, equipment or cost will be explained and documented before additional work proceeds.
Emergency Service
Our emergency line is answered 24 hours a day, 7 days a week. Response and arrival depend on conditions, distance and demand at the time of your call. Nothing on this website guarantees a specific arrival time.
Insurance
We document our work and can support your insurance claim with moisture logs, photographs and a scope of loss. Insurance coverage decisions are made solely by your insurer under your policy. We do not guarantee that any claim will be approved or paid.
Website Content
The guides and information on this website are general educational information about water damage and restoration. They are not professional engineering, medical, legal or insurance advice, and conditions at your property may differ.
Limitation of Liability
To the extent permitted by law, our liability arising from the use of this website is limited to direct damages, and we are not liable for indirect or consequential losses arising from reliance on website content. Nothing in these terms limits liability that cannot be limited under applicable law.
Governing Law and Changes
These terms are governed by the laws of the State of Delaware. We may update these terms from time to time; the version posted on this page is the current version. Questions about these terms can be raised by calling (302) 400-8531.
24/7 Emergency Line
Get Emergency Water Damage Restoration in New Castle County Call Now
Water damage does not wait, and every hour of delay increases the cost and complexity of restoration. Whether you are standing in a flooded basement right now, watching water spread from a burst pipe, or you have discovered signs of hidden water damage, the next step is the same: call Delaware Water Damage Pros for immediate emergency response.
We are available 24 hours a day, 7 days a week, every day of the year. No answering services. No appointment scheduling. Direct dispatch to your property.
Request Emergency Service
Or fill out our emergency contact form and a team member will call you back within minutes.