Privacy Policy

This Privacy Policy explains what information Delaware Water Damage Pros collects when you use this website or contact us for service, and how that information is used. This is a general policy for a local service business website.

Information We Collect

When you call us or submit the emergency contact form on this website, we collect the details you provide: your name, phone number, city or town, the type of water damage you select, and the description of the problem you write. If you become a customer, we also keep job documentation created during the work, such as moisture readings, photographs of the damage, drying logs and the scope of work.

How We Use Your Information

• To respond to your service request and dispatch a crew
• To perform and document the restoration work
• To communicate with you about your job
• To support your insurance claim documentation when you ask us to
• To maintain business records as required by law

Sharing Your Information

We do not sell your personal information. We share information only as needed to provide the service you requested, for example with your insurance company when you ask us to support your claim, or when required by law.

Cookies and Website Data

This website is a static informational site. It does not run advertising trackers and does not build marketing profiles of visitors. Standard server logs, such as IP address, browser type and pages visited, may be kept by the hosting provider for security and operational purposes.

Data Security and Retention

We take reasonable steps to protect the information you provide and keep service records only as long as needed for business, warranty, insurance and legal purposes.

Your Choices

You may call us at (302) 400-8531 at any time to ask what information we hold about you, to correct it, or to ask that it be deleted where the law allows.

Changes to This Policy

We may update this policy from time to time. The version posted on this page is the current version.